NOTICE OF PRIVACY

At ESPECIALISTAS EN TURBOPARTES SA DE CV we are committed to the security of our users' data.

This Privacy Policy establishes the terms in which ESPECIALISTAS EN TURBOPARTES SA DE CV uses and protects the information that is provided by users, when using the website.www.etu.mx

1. IDENTITY AND ADDRESS

The company ESPECIALISTAS EN TURBOPARTES SA DE CV, with address located at Cuauhtémoc 3, Ind. San Pedrito Peñuelas C.P7618, Querétaro, Mexico, is responsible for the processing of your personal data.

2. CONTACT DETAILS

Address: Cuauhtémoc 3, Ind. San Pedrito Peñuelas C.P7618, Querétaro, Mexico.

Email:contacto@etu.mx

Telephones: 442-2206895, 442-2205269 and 442-2207671

3. WHAT PERSONAL DATA DO WE COLLECT AND FROM WHERE?

For the purposes established in this privacy notice, we request the following personal information in the following categories:

Identification Data: Full name or company name, age, sex.
Contact Information: Address, home phone, mobile and email.
Financial Data: Tax data, bank account, credit or debit card number.

We can collect your personal data directly or through our website, at the time of:

Register in our forms
Contact us through social networks
When providing a service
By sending you a product
By visiting and registering on our website
By using our online services

4. What do we use your personal data for?

ESPECIALISTAS EN TURBOPARTES SA DE .CV will process your personal data for the following purposes:

Provide you with a better customer service experience
To offer you access to our range of products and services from our online store.
Offer online payment service
Provide the products required by the customer
Inform you about changes, new products or services that are related to the contract or have been acquired by the customer.
Comply with the obligations contracted with our clients.
Contact for notifications and/or communication. (Chat, Mail, Phone)
Administration of your user account
Invoice management and collection processes
Evaluate the quality of our service.

5. REVOCATION/ LIMITATION OF THE USE OF PERSONAL DATA

At any time, you may revoke the consent you have given us for the processing of your personal data, so that we stop using them. As specified in Article. 28 of the Federal Law on Protection of Personal Data Held by Private Parties.

To do this, you must send your request to the email: contacto@etu.mx

with the following data:

Date
Name of owner
Address and any other means of contact to establish communication with the owner.
The express request revoking the consent for the use and treatment of your personal data.
Documents that prove the identity or, where appropriate, that prove the legal representation of the holder.

Within a maximum period of 30 days we will attend to your request and inform you of its status through the email address provided.

6. TRANSFER OF PERSONAL DATA

Your personal data may be processed by company personnel via telephone and email for comparative, informative and/or descriptive purposes.

We undertake not to transfer your personal information to third parties without your consent, except in the case of the exceptions provided for in Article 37 of the Federal Law on Protection of Personal Data of Individuals.

If you do not express your opposition for your personal data to be transferred, it will be understood that you have given your consent for it.

7. COOKIES AND WEB BEACONS

A. Cookies are text files that are automatically downloaded and stored on the user's computer hard drive when browsing a specific internet page. They allow the internet server to remember some data about this user, for example: their preferences for viewing the pages on that server, name and password.

B. Web beacons are images inserted into a website or email, to monitor the behavior of a visitor and thus store information about the user's IP address, duration of the type of interaction on said page and the type of browser used.

We inform you that our website uses cookies and web beacons requesting the following personal information:

IP adress
Browser type and operating system
Internet pages visited
Links you follow
The site you visited before viewing ours

All this in order to improve the quality of our service and offer a better experience for our users.

However cookies and other technologies can be disabled at any time. For more information, send your request to the email: contacto@etu.mx

LAST UPDATE: FEBRUARY 1, 2022.